About Wall Decor Guarantees
About Wall Decor offers two guarantees to our customers - a Product Guarantee as well as a Price Guarantee.
About Wall Decor delivers high quality products and services and we do so with a full 30 day money back guarantee for any products you receive that are damaged or flawed. If your order is damaged in transit we require you to contact About Wall Decor within 5 days of delivery taking place so we may file a claim with the appropriate shipping company and to quickly send a brand new replacement for the damaged item. To contact us in the event of damage please send us an email at firstname.lastname@example.org
and include your name, order number, and details of the damage, as well as any photos of the damage.
If you decide to return an item you ordered due to buyer's remorse or mistake, within 30 days, all we ask is that you notify About Wall Decor at email@example.com
alerting us you wish to return your product. In the email please provide your full name and order number so we may issue an RTA number and instructions to ensure that your return is handled quickly and accurately. In the vast majority of instances we will either email or mail a return call tag to you for shipment of the item back to us. Please note, if you return an item the return shipping costs will be deducted from your total refund amount.
If you find a lower price anywhere else on an identical item within 10 days of your purchase, we will refund you the difference, plus present you a coupon for 10% off your next purchase at About Wall Decor. Our marketing team must be able to verify the authorized U.S. competitor SKU and price.
When calculating a price match, we will deduct any coupons or discounts to arrive at a net price. For example, if you buy a print from us for $100 and we offer a 15% discount, the net price is $85. If another company’s price is $85 it is already considered the price is matched. Another example: if you buy an item from us for $100 and you have a $10 coupon, the net price is $90. If another company’s price is $84, the price match difference is $6 and this is the amount you would be credited, plus issuance of the 10% coupon to be used toward your next purchase.
About Wall Decor will not price match guarantee buy one/get one free advertisements, advertisements that require a purchase in order to receive the advertised price or competitors' misprinted" advertised prices.